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Contact Us |Terms & Conditions
Contact Us
Community Counselling Services of York Region
Thornhill Square, 300 John Street, Suite 300, Thornhill, Ontario, L3T 5W4
Phone: 905-707-7695
Monday to Friday 9:00am to 5:00pm (EST) Saturdays, Sundays and holidays please leave a message. A representative will contact you within 24 hours of the first business day.
To inquire about our online therapy services or contact a therapist please click here.
To register for therapy please click here and complete the assessment form.
Terms & Conditions
To USE this Counselling service you need to be aware that…:If you are under 18 years of age you will need verified parental consent
Your address and contact information will need to be verified for legal purposes but such information will not be knowingly divulged to any third party unless required by law.
Due to international constraints the counsellor will not have emergency services information from your country to be able to direct help to you if you are feeling suicidal or self-destructive and need an immediate intervention UNLESS you are in Ontario. As such if you are feeling this way, please seek immediate assistance from 911 or emergency services near you.
You will not be worked with if you are under the influence of alcohol or drugs (this does not include prescribed meds from your GP or Clinical Professional);
If you are being treated for serious clinical issues such as: Schizophrenia, Bipolar Disorder, delusional or dissociative disorder we will need your present therapist’s communication of permission for you to do so.
You need to be the authorized user of the credit card you use to pay for services provided.
NOTE: IF you are currently in therapy with other professional care you will need to indicate this to the Online Counsellor.
Disclaimer: The Counsellor(s) is Ontario based and subject to Ontario law.
Working via Internet Media
Be aware that though much can be achieved via voice communication and via the written word in email, there are however natural limits to working via Internet media if voice and visuals are excluded. Choosing to work via email only will require careful communication and clarification of terms. Enhancement of communication using voice or via voice and video camera can help reduce natural limits.
Privacy Policy: The Online Counsellor in assuring you that personal information is protected by firewalls, optimum anti-virus and spyware protection, and no one other than the Counsellor having access to the computer on which information is password-stored cannot guarantee security of information stored or conveyed by means other than own systems. As such all information contained on our computers remain confidential and will not be revealed to any other parties unless required by legal process.
We inform you the client, that while we take all reasonable care of information, the client is responsible for the secure storage and management of their own User IDs and passwords they hold and with which you access your personal page or message centre or other secure areas of our website secure server.
Terms and conditions are subject to alteration without notice.
Acknowledging the limits: Therefore by accepting the terms and conditions posted here about you using this website’s services, You the client, by checking the box of agreement to these terms and conditions, are acknowledging and accepting such.
Counsellor's commitment: The Online Counsellor in acknowledging the communication potentials and limits, and working within an ethical and professional framework, subject to the conditions and terms here, agrees to a professional delivery of services.
